Privacy Policy

 

General

 

At NiO RPG, we care about your personal data, which is why we have prepared this Privacy Policy to explain how we collect, use, and share it.

 

This Privacy Policy details the personal data that Exatamente Soluções Educacionais LTDA receives about you, how we process it, and your rights and obligations concerning your personal data. Exatamente Soluções Educacionais LTDA is responsible for NiO RPG and is based at AL ELIO ANTONIO DALLA VECCHIA 838, sala 7, na cidade de Guarapuava/PR, Brasil, CEP 85040-167. This company is the data controller for purposes of the General Data Protection Law.

 

By using NiO RPG, you agree to the terms of this Privacy Policy. We may make changes to this Privacy Policy to reflect changes in our data storage, collection, processing, and sharing practices. If this occurs, we will post a notice of the change to this Privacy Policy on the NiO RPG website https://www.exatamentese.com/ at least 7 days before the changes take effect and indicate the date when these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will take effect at the end of this 7-day period.

 

Information We Collect

 

This Privacy Policy explains how we collect, use, and share your personal data.

 

Information You Provide

 

Through the registration process, you will provide us with your name, date of birth, and email address. You will also provide us with your payment transaction information if you choose to pay for NiO RPG services.

 

Activity Data

 

When you use NiO RPG, we collect technical data about your engagement in activities and generate a usage report.

 

When you use NiO RPG in our app, we use a service that records your activity. This provides us with a dataset and a replay of your activity session in the form of a video. This helps us improve your experience with NiO RPG.

 

We collect only the following data: name, date of birth, email, clicks, mouse movement, scrolling, device type, operating system, screen size, script errors, IP address, and usage time.

 

Information Obtained from Third Parties

 

To support and enhance the Service, we work with a variety of third-party advertising networks, marketing analytics providers, and website analytics companies, such as Google and Facebook (collectively, “Third-Party Advertising Service Providers”). These third-party advertising service providers collect and use personal data about your visits to and use of the site and mobile app, as well as other websites, to serve you with ads and content tailored to your preferences and likely interests or to better understand ad effectiveness. Aggregated demographic and interest data will also be used for market research purposes.

 

We use Google Analytics, which is a web analytics tool that helps us understand how users interact with the site. Like many services, Google Analytics uses first-party cookies to track user interactions, such as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and help us improve our site. The reports disclose site trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site— for more information on how to opt out of being tracked by Google Analytics on all the sites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.

 

You can opt out of personalized ads from advertisers and ad networks that are members of the Network Advertising Initiative (“NAI”) or that follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI opt-out tool can be found here: http://www.networkadvertising.org/choices/ and the DAA opt-out tool can be found here: http://www.aboutads.info/choices/.

 

Additionally, your mobile devices may offer settings that allow you to make choices about the collection, use, or transfer of information from mobile apps for online behavioral advertising (e.g., Apple iOS Advertising ID and Google Android Advertising ID). Note that opting out does not prevent all ads from being shown to you.

 

Use of Information Obtained by NiO RPG

 

NiO RPG may occasionally send you ads related to services and product changes through general operations. We process your data to help provide the service and offer personalized features, to understand and improve our service, and to keep our service secure and protected.

 

NiO RPG may use or share anonymous data collected through the service, including Activity Data without limitation. As a company, it is essential that we fulfill our contract with you with the best possible service, and it is in our legitimate interest to perform these processing functions and enable service emails by default to keep your data secure and provide our service. You may opt out of non-essential service emails at any time.

 

We may also use your contact information to send notifications about new services, offers, and promotions provided by NiO RPG if you have positively agreed to receive such communications.

 

Sharing Your Personal Data with Third Parties

 

NiO RPG shares your personal data only when necessary to provide the service, legally required, or permitted by you.

 

We will provide personal data to hosting providers, search engine providers such as Google, and analytics providers such as Hotjar.

 

These data processors help us provide the service to you. For example, we may share your information to detect where or how you encountered a bug while using our app. In connection with these operations, our service providers will have access to personal data for a limited time. When we use service providers to process any personal data, we implement contractual safeguards that limit the use of this personal data to providing services to NiO RPG.

 

We will be required to access and disclose personal data in response to legal requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share the account or other personal data when we believe it is necessary to comply with the law, protect our interests or property, to prevent fraud or other illegal activities conducted through the service or using the NiO RPG name, or to prevent imminent harm. This includes accessing and sharing personal data with other companies, lawyers, agents, or government agencies.

 

If the ownership of all or substantially all of NiO RPG’s business, or individual business units or assets related to the service changes, your personal data will be transferred to the new owner. In any information transfer, your personal data will remain subject to this section.

 

NiO RPG will share aggregated or anonymous data collected through the service, including Activity Data, for purposes of understanding or improving the service.

 

Data Subject Rights and Data Retention

 

You have the following rights concerning the personal data we hold about you, unless otherwise provided by local law:

 

- To request access to or deletion of the personal data we hold about you.

- To request that we restrict the processing of the personal data we hold about you.

- To object to the processing of personal data related to you.

- When you have given consent for us to process your personal data, you have the right to withdraw that consent at any time.

- To export the personal data you provided to NiO RPG in a format that can be transferred electronically to third parties.

- To delete your NiO RPG account by following the instructions available in the service.

 

NiO RPG will retain your data until your account is deleted, after which we will retain anonymous data collected through the service, including Activity Data, which may be used by NiO RPG and shared with third parties in any manner.

 

Please note that some of these rights are not absolute. In some cases, we may deny a request to exercise specific rights if fulfilling it would mean we can no longer meet our contractual obligation to provide specific products and services. We will keep you informed about the actions we can take when you make your request.

 

You may also have the right to file a complaint with the relevant supervisory authority under LGPD. If you need further assistance regarding your rights, please contact us using the contact information provided below, and we will consider your request according to applicable law. In some cases, our ability to uphold these rights for you may depend on our obligations to process personal information for security purposes, fraud prevention, regulatory or legal compliance, or because processing is necessary to provide the requested services. In such cases, we will provide specific details in response to your request.

 

Third-Party Sites and Links

 

Our services contain links to other sites operated by third parties. NiO RPG does not control these other sites and is not responsible for their content, privacy policies, or use of personal data, including any personal or financial information collected by our third-party payment processor to process in-app purchase payments. The inclusion of such links by NiO RPG does not imply any endorsement of the content of such sites or their owners or operators, except as disclosed in the services. Any information you submit directly to these third parties is subject to that third party's privacy policy.

 

Children Under Digital Consent Age

 

When a user attempts to create a NiO RPG account, we collect their age and only allow those who are 14 years or older.

 

In relation to the Children’s Online Privacy Protection Act (“COPPA”), NiO RPG collects only personal information from individuals 14 years of age and older. If we discover that we have inadvertently collected additional personal information from these children, we will delete it. If you believe this is the case, please contact us at contato@exatamentesolucoes.com.

 

Links

 

The service may contain links to other sites. We are not responsible for the privacy practices of other sites. We encourage users to be aware when they leave the service to read the privacy statements of other sites that collect personally identifiable information. This Privacy Policy applies only to information collected by NiO RPG through the service.

 

Information Security

 

NiO RPG has implemented administrative and technical safeguards that it believes are appropriate to protect the confidentiality, integrity, and availability of your personal data, access credentials, and performance reports. However, with sufficient resources, a determined intruder may

 

 override these safeguards and, as a result, gain access to the data we seek to protect.

 

Contact Us

 

The company responsible for NiO RPG is Exatamente Soluções Educacionais Ltda, located atAL ELIO ANTONIO DALLA VECCHIA 838, sala 7, na cidade de Guarapuava/PR, Brasil, CEP 85040-167.

 

For any questions about data privacy and any inquiries or concerns you may have about this Privacy Policy, as well as support, assistance, or inquiries, please contact us at contato@exatamente-solucoes.com.

 

May 27, 2024